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Although NG9-1-1 is a federally-mandated modernization of Canada’s existing 9-1-1 infrastructures, the transition and associated activities are managed independently at the municipal or provincial government level. Journalists are encouraged to reach out directly to the level or government that administers 9-1-1 in their area for questions pertaining to NG9-1-1. If you have a general question, we may be able to help by connecting you with the appropriate contact. Please submit this from here. |
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In the news
E-COMM WELCOMES NEW PROVINCIAL FUNDING FOR NEXT GENERATION 9-1-1
E-Comm 9-1-1 welcomes the announcement made today by the Government of British Columbia, which provides significant new funding to assist E-Comm and its local government partners with costs related to the implementation of federally-mandated Next Generation 9-1-1 (NG9-1-1) across B.C.
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E-Comm 9-1-1 welcomes the announcement made today by the Government of British Columbia, which provides significant new funding to assist E-Comm and its local government partners with costs related to the implementation of federally-mandated Next Generation 9-1-1 (NG9-1-1) across B.C.
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Komutel and Avaya, in close collaboration with Combat Networks, Bell Canada and the Ontario Provincial Police (OPP), has conducted the first Next Generation 9-1-1 (NG9-1-1) test call transfer in Canada.
NG9-1-1 carries the promise of more effective call handling for public safety personnel with the goal of improving outcomes in emergency situations, including those that are life-threatening. NG9-1-1 is a cross-industry initiative that strengthens and improves how 9-1-1 calls are handled. It reimagines the response possibilities of emergency services, allowing responding agencies the opportunity to have greater context, smoother workflows, and improved operating efficiency.
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NG9-1-1 carries the promise of more effective call handling for public safety personnel with the goal of improving outcomes in emergency situations, including those that are life-threatening. NG9-1-1 is a cross-industry initiative that strengthens and improves how 9-1-1 calls are handled. It reimagines the response possibilities of emergency services, allowing responding agencies the opportunity to have greater context, smoother workflows, and improved operating efficiency.
Read more
B.C.’s 9-1-1 system one step closer to modernization
Vancouver, B.C. – April 27, 2021—E-Comm, in close collaboration with its technology partners at TELUS, Avaya, Komutel and NICE, has successfully received and transferred a voice call in a Next Generation 9-1-1 (NG9-1-1) test environment. NG9-1-1 is a Canada-wide initiative to evolve and modernize existing 9-1-1 services to adapt to emerging technology while ensuring the life-saving system remains effective, secure, and resilient.
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Vancouver, B.C. – April 27, 2021—E-Comm, in close collaboration with its technology partners at TELUS, Avaya, Komutel and NICE, has successfully received and transferred a voice call in a Next Generation 9-1-1 (NG9-1-1) test environment. NG9-1-1 is a Canada-wide initiative to evolve and modernize existing 9-1-1 services to adapt to emerging technology while ensuring the life-saving system remains effective, secure, and resilient.
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Komutel’s partner Netagen Communication Networks selected by Toronto Fire Service to provide NG9-1-1 call management solution including Komutel’s full suite of call handling solutions.
Komutel’s partner Netagen Communication Networks has been selected by Toronto Fire Service to provide NG9-1-1 Call Handling System. The solution will include the full suite of Komutel NG9-1-1 Call Handling Solutions including SIT911i3, the NG9-1-1 multimedia call taker softphone successfully tested during the Canadian NG9-1-1 trials.
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Komutel’s partner Netagen Communication Networks has been selected by Toronto Fire Service to provide NG9-1-1 Call Handling System. The solution will include the full suite of Komutel NG9-1-1 Call Handling Solutions including SIT911i3, the NG9-1-1 multimedia call taker softphone successfully tested during the Canadian NG9-1-1 trials.
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Ontario Modernizing its Emergency Response System
TORONTO — The Ontario government is investing $208 million over three years to enhance the province’s 9-1-1 emergency response system. The funding will enable significant technology and infrastructure upgrades to support the transition to a new 9-1-1 communications system know as Next Generation 9-1-1.
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TORONTO — The Ontario government is investing $208 million over three years to enhance the province’s 9-1-1 emergency response system. The funding will enable significant technology and infrastructure upgrades to support the transition to a new 9-1-1 communications system know as Next Generation 9-1-1.
Read more